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Frequently Asked Questions

Frequently Asked Questions

Leasing Questions

No appointment is necessary to tour our community. However, it is always appreciated if you call ahead to make sure we are available to provide adequate time for you to tour and ask questions. Please arrive no later than thirty minutes prior to closing if you would like to tour the property. Everyone over 18 must have a valid photo ID to tour the community.

Our apartment homes are priced individually based on the amenities and features.

Application fees are $50 per person 18 and older occupying the apartment. You may pay these online by credit card, a small fee will apply. All application fees are nonrefundable.

Applications can be found under the Floor Plans tab of our property website, or you can stop in the office for a paper application during business hours. You can view our available units here to find the best apartment for your lifestyle.

Residents are responsible for all utilities. Residents are responsible for transferring electric, gas, water, and sewer utilities into their name. Trash will be paid with the rent payment monthly.

Security deposits can range from $500 to one months rent, depending on qualifying criteria.  Conditional applicant Security deposits start at one months rent.

Yes, the non-refundable administration is $100 and paid at move in.

Rent is always due on or before the first of the month. Rent is always due on the first. The late fee will be charged on the 6th day of the month and will be equal to 8% of the rent amount.

You can pay rent by setting up your online account on our website. This allows you to use a bank account or credit card (with fee) to make payments. You may also use a paylease card which we will provide you with and can be used like an electronic money order.

Up to 2 pets, cats or dogs, are allowed. Any number of pets living in the apartment will then require a one-time, nonrefundable $250 pet fee. Monthly pet rent is $30 per pet. Breed restrictions apply, please contact the office and view our pet policy.

Resident Questions

Yes, if the lease buy-out fee has been paid. A 60-day notice is required before vacating your apartment, and the lease buy-out fee is equal to 2 months of rent. Please make sure that you reference your signed lease agreement and confirm policies with your Property Manager as there could be unique circumstances.

Yes, service members can break their lease without penalty in certain circumstances through the Servicemembers Civil Relief Act (SCRA). Please contact the property manager as soon as possible in this situation. You will need to provide written notice and a copy of your military orders.

If you love our apartments and want to refer a friend, please let our office know! We offer resident referral programs throughout the year and would love for your friends and family to join our community.

You may call the office, send an e-mail, or leave a message with the answering service. You may also submit work orders online if you are enrolled in our online services.

Yes, if someone is temporarily staying with you, please let the office know so we can accommodate for parking. If someone is permanently moving in, or staying longer than 7 days, they will need to fill out an application to be added to your lease agreement.

We require a 60-day written notice from the 1st of the month, which you are responsible through, prior to move-out. If you need to move-out at the end of your lease term, please remember to come in 60 days prior to the lease expiring to provide your written notice. For example, if you put in notice on April 6th, you would be responsible for rent through June 30th.

Yes, Charter Communications and Century Link are our community cable and Internet providers

We require residents to have renters' insurance. Please contact the office for details.

You are not allowed to use grills around the apartments.

If you have lost your keys, you may have new keys made at our office during business hours for a small fee.

If you have lost your keys, you may have new keys made at our office during business hours for a small fee.

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Our team is always ready to answer your questions.